Accurate or not, Gartner’s Hype Cycle for Procurement and Sourcing Solutions always provokes a good discussion in the office.
With expectations often high for new technologies, the reality is often a downer because the first or second generation of a vendor’s software isn’t ready for mass market. That’s often expected, and accepted, by first-mover-status buyers as they seek to gain competitive advantage. It’s the responsibility of the seller to ensure that products continue to mature, and meet the expectations of customers; otherwise, another company will come in with a better proposition.
So, how is procurement expected to use Gartner’s Hype Cycle for Procurement and Sourcing Solutions ? Well, for starters, it provides an overview of the different types of technologies that procurement professionals should consider now and in the future to support their ability to deliver business value.
A second way of using the hype cycle is to be reminded of the importance of having complete and accurate data. Of the 36 technologies placed on this year’s trajectory, not one can operate without data. Therefore, when looking at your procurement organization’s technology roadmap, you need to factor in a data management strategy and data management program. Otherwise, you’ll be buying a fleet of cars without the gas to drive them off the lot.
Going back to the 2017 hype curve, here are a few observations:
What are your views of Gartner’s most recent Hype Curve? Are you looking at any of the technologies and what’s been your experience with them?